Privacy Policy

Last Updated: February 28, 2026. Operated by Pdxflowerguy LLC, Portland, Oregon.

Summary: We collect only what we need to operate your account and tours. We use Google AdSense to display ads. We use Stripe for secure payments. We use ElevenLabs for voice. We never sell your personal data. You can delete your account at any time.

1. Information We Collect

Account Information: When you register, we collect your email address. If you sign in with Google, we receive your email and public profile information from Google. We do not store your Google password.

Tour Progress: We store which stops you have verified and which cities you have completed. This data is tied to your account and stored securely in Supabase.

Location Data: When you choose to verify a tour stop via GPS, we temporarily access your device's location to confirm proximity. We do not continuously track your location. Location data is not stored on our servers.

Payment Information: All payment processing is handled by Stripe, Inc. We do not store your credit card numbers. We receive only a confirmation of payment status from Stripe.

2. Cookies and Tracking

We use cookies for authentication (to keep you signed in), preferences (language settings), and analytics. We use Google Analytics to understand how visitors use our site — this data is anonymized where possible.

We use Google AdSense to serve advertisements. Google uses cookies to serve ads based on prior visits to our site and other sites. You may opt out of personalized advertising by visiting Google's Ads Settings or AboutAds.info.

3. Third-Party Services

  • Supabase — Database and authentication. Privacy Policy
  • Stripe — Payment processing. Privacy Policy
  • ElevenLabs — Voice narration (text-to-speech). Privacy Policy
  • OpenAI — AI tour generation (Premium). Privacy Policy
  • Google Maps — Tour routing and mapping. Privacy Policy
  • Google Analytics — Anonymous usage analytics.
  • Google AdSense — Advertising network.

4. Your Rights

You may request deletion of your account and all associated data by emailing support@tourguide.live. We will process deletion requests within 30 days. You may also update or correct your account information at any time from your dashboard.

5. Children's Privacy

TourGuide.live is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact support@tourguide.live.

6. Contact

Privacy questions: privacy@tourguide.live | Pdxflowerguy LLC | Portland, Oregon, USA